Returns & Exchange Policy

At Wox Wear, customer satisfaction matters to us. We aim to provide a smooth and reliable shopping experience. Please read our Returns & Exchanges Policy carefully to understand how the process works.

7-Day Return & Exchange Policy

We accept returns or exchanges of items within 7 days of purchase only in case of damage or defect. Items must be unworn, unwashed, and in original condition with tags intact.

Important Note:
Parcels will be accepted for return only if the product is damaged or defective.

How to Request a Return or Exchange

1. Contact Us
If you receive a damaged item, please visit the Contact Us page and submit your order and product details. This helps us review and process your request quickly.

2. Repack the Item
Pack the item securely in its original packaging along with all included materials. Make sure the product is unused and in original condition.

3. Ship the Item
Send the parcel using a traceable courier service. Return shipping charges are the responsibility of the customer.
Please ship the package to the following address:

Consumer Returns Department
A Block Gulistan Colony number 2 Millat Chowk

Refund Process

Once we receive and inspect the returned item, refunds will be processed within 7 working days after approval.
Please note that delivery charges are non-refundable.

Contact Information

If you have any questions regarding returns or exchanges, feel free to contact us:

Email: contactwoxwear@gmail.com
Phone: +92 310 0776496

Authenticity Assurance

Wox Wear sells only original products. We do not deal in fake or counterfeit items. Your trust in our brand is important to us.

Thank you for choosing Wox Wear. We appreciate your support and look forward to serving you again.